Swets releases a range of additional service features with SwetsWise 5.7

PRESS RELEASE

Lisse, The Netherlands

June 21, 2011

Swets releases a range of additional service features with SwetsWise 5.7

Earlier today, Swets announced the successful release of SwetsWise 5.7, the latest technical update to its class leading information management and procurement platform. Currently the only platform within the information industry to offer selection and management services for both eBooks and journal content, SwetsWise has been emboldened with a range of additional usability features and new functionalities with this latest release.

Some of the main features included in the 5.7 release relate to SwetsWise Selection Support, Swets’ powerful and intuitive collection evaluation tool:

• Quicker delivery of usage statistics for all customers

Customers can now receive statistics on a bi-weekly basis, where available, thus doubling the frequency and improving the flexibility of the service.

• New duplicate journals report added

This new report will enable librarians to quickly uncover the titles they have available via more than one platform and study the usage trends of each to make informed future collection decisions.

• Upload usage statistics in COUNTER FORMAT

  Customers can now upload COUNTER Journal Report 1 statistics into the system for any title that is not automatically covered by SwetsWise Selection Support. This will enable them to evaluate all of their holdings efficiently and effectively through one system.

The other main feature of the 5.7 release sees the full implementation of UserVoice feedback functionality into SwetsWise. This handy feature enables all users, publishers and Swets internal staff to collaborate and openly discuss improvements and possibilities for the platform. Customers can enter the feedback area from any page within SwetsWise and quickly enter suggestions or queries into a public forum. Other users can also comment or vote on existing suggestions. All of this feedback will be moderated and infused into Swets’ future development cycle. The full roll out follows a rewarding two month pilot of the UserVoice software, which generated a keen level of interest and participation among users.

“The features included in SwetsWise 5.7 reflect our ability to provide effective and efficient services that simplify the way our customers manage their collection of information,” said Frans van Ette, Business Development Director at Swets. “The rapid evolution of our SwetsWise platform continues apace and the UserVoice system will hopefully increase that pace. This handy feature will enable us to collaborate much closer with our entire customer base, creating a powerful and effective knowledgebase from which to drive a number of future developments.”

A full list of all features included in the release of SwetsWise 5.7 will be made available for all customers within the platform itself. For more details on SwetsWise, please visit www.swets.com/swetswise

About SwetsWise

SwetsWise is the culmination of Swets' insight from more than 100 years of experience in the information industry. The result is an extensive portfolio of products and services designed to simplify the way customers acquire, search, access, manage and evaluate their eBooks and subscriptions. SwetsWise enables information professionals to effectively and efficiently administer all stages of the content management process, helping them to meet the information goals of their organization and improve the productivity of the people who use the information. Its fully integrated approach allows customers to combine individual SwetsWise services, offering the simplicity of a single solution for meeting their information needs.

Further details on the SwetsWise portfolio can be found at: www.swets.com/swetwise

About Swets
Swets is the world's leading information services company. We build on 110 years of experience to maximize the return on investments in time and money for clients and publishers in today's complex information marketplace. With clients in over 160 countries, Swets is a true "long tail" powerhouse that provides the most comprehensive and sophisticated e-commerce platform currently available in its field.

Swets has been included in E-Content Magazine's "100 Companies that Matter Most in the Digital Content Industry" for the past six years and is the only information agent to be ISO 9001:2008 certified on a global basis - a testament to our stringent operation and client service procedures.

Media Contact
Damian Leslie
External Communications Executive
Swets
Heereweg 347 B
2161 CA Lisse
The Netherlands
Tel: 31 252 435 189
Fax: 31 252 415 888
Email: dleslie@nl.swets.com
www.swets.com